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Freshdesk

Verified Integration
Author: @pipeworx-io•Category: ServerApplication
GitHub Repository
JSON-RPC 2.0
Protocol Standard
Sub-second
Execution Latency
Active
Operational Status
Tags:#Claude#Search#Database#API#Git#AI#GitHub#Node.js#Automation

Client Configuration

— Connect Freshdesk to Claude Desktop or Cursor in seconds
{
  "mcpServers": {
    "freshdesk-3": {
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-freshdesk-3"
      ],
      "env": {}
    }
  }
}
Paste into ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows).
Architecture & Capabilities

System Overview

Manages helpdesk tickets and contacts within Freshdesk using its API v2.

Indexed Date

7/23/2026

License

Open Source

Protocol Layer

stdio / SSE RPC

Frequently Asked Questions

Architecture and operational details for Freshdesk

You can list tickets with advanced filtering by status and priority, retrieve complete details for individual tickets including conversations, and conduct sophisticated searches using Freshdesk's query syntax.

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