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Freshservice

Verified Integration
Author: @effytech•Category: ServerApplication
GitHub Repository
JSON-RPC 2.0
Protocol Standard
Sub-second
Execution Latency
Active
Operational Status
Tags:#Claude#Search#Database#API#Git#AI#GitHub#Node.js#Automation

Client Configuration

— Connect Freshservice to Claude Desktop or Cursor in seconds
{
  "mcpServers": {
    "freshservice": {
      "command": "npx",
      "args": [
        "-y"
      ],
      "env": {}
    }
  }
}
Paste into ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows).
Architecture & Capabilities

System Overview

Enables AI models to interact with Freshservice modules for IT service management automation.

Indexed Date

7/23/2026

License

Open Source

Protocol Layer

stdio / SSE RPC

Frequently Asked Questions

Architecture and operational details for Freshservice

Freshservice MCP is designed to work with AI models like Claude, enabling them to execute service desk operations through Freshservice's API.

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