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Help Scout

Verified Integration
Author: @drewburchfield•Category: ServerApplication
GitHub Repository
JSON-RPC 2.0
Protocol Standard
Sub-second
Execution Latency
Active
Operational Status
Tags:#Claude#Search#Database#API#Git#AI#GitHub#Node.js

Client Configuration

— Connect Help Scout to Claude Desktop or Cursor in seconds
{
  "mcpServers": {
    "help-scout": {
      "command": "npx",
      "args": [
        "-y",
        "@modelcontextprotocol/server-help-scout"
      ],
      "env": {}
    }
  }
}
Paste into ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows).
Architecture & Capabilities

System Overview

Connects Help Scout with AI agents to enable intelligent search, analysis, and management of customer support data.

Indexed Date

7/23/2026

License

Open Source

Protocol Layer

stdio / SSE RPC

Frequently Asked Questions

Architecture and operational details for Help Scout

Help Scout MCP Server is a tool that implements the Model Context Protocol (MCP) to connect your Help Scout account with AI agents. It allows AI assistants like Claude to intelligently access, analyze, and manage customer support data.

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